Frequently Asked Questions
Automation Review Generation Software
Bizmonials Automation Review Generation Software allows any business to connect a Verified Google My Business (GMB) page to our software and generate new positive reviews with very little work on the business owner's side. It works for Google, Facebook, Yelp as well as many other sites.
Yes, you can connect your Facebook or Yelp account as well as any other review site to our software, you would then have multiple customer portals and could decide which to use to gather new reviews on auto-pilot. Contact us to learn more and how this works.
You will need two things:
- Verified Google My Business page
- Enter your customer details into the portal each and every time.
It takes 24-48 hours to get your custom review portal all setup. We will email or text you once the setup is complete.
Currently, during our launch special, Bizmonials is covering the cost of all SMS and email messages that are sent on behalf of your business. This is a limited time offer and after the special SMS messages will be billed at normal rates on our services page.
Yes, it is required by US law that you get the consent of any consumer for any business communication, this is covered by several laws for both email as well as SMS text messages. We help keep all businesses in requirement with these regulations by making the customer aware and giving consent to leave your business feedback.
Note that leads contains telephone numbers provided by the consumer. Before contacting the consumer by phone using automatic telephone dialing systems, SMS texts or artificial/prerecorded voice messages, we recommend you first consider your need to obtain the consumer’s valid express prior written consent before using any of these methods of contact as required by the rules under the Telephone Consumers Protection Act.
You will be sent daily reports on activity of how many customers have been entered into the review portal, how many have left feedback, as well as what that feedback was, how many left reviews on Google, Facebook, Yelp, etc, and what these reviews were rating wise as well as details of the reviewer. Additionally, you will be sent a monthly overview report that has all activity for the prior month within your branded customer review portal.
If you were able to get a special price, then that pricing will be good for at least the first two years. After that, there might be a slight price increase unless you get into the founder's special price and that locks in your yearly rate for your business.
Frequently Asked Questions
Customer Review Video Commercials
A customer review video commercial is a testimonial from your business that is placed into a video format that allows your business to syndicate the video to sites like Google that will rank under your business name and help sell for your business 24/7.
Yes, we build out and make these customer review commercials for your business to order. That means, we build them after you submit your order and then will send you the final product where you can download them for your use.
We will syndicate your customer review commercials on our Bizmonials Youtube channel as well as our site HonestLocalReviews website. If you need to have the videos syndicated on your own social media channels, please let us know as we can help with that for an extra fee.
This depends but usually will not take more than 24-48 hours. If we are running longer than that, we will text or email you the best estimate of when we expect to be finished.
Frequently Asked Questions
Why Customer Reviews Are So Important
Reviews not only have the power to influence consumer decisions but can strengthen a company's credibility. Reviews have the power to gain customer trust, and they encourage people to interact with the company. Customer interaction ultimately leads to improved profits for businesses.
Google reviews play an important role in making your business look like a trustworthy source of information, both in the eyes of Google and your consumers. This is because Google places a higher value on websites that are trustworthy within their field.
For nearly 9 in 10 consumers, an online review is as important as a personal recommendation. 86% of people will hesitate to purchase from a business that has negative online reviews. On average, a one-star increase on Yelp leads to a 5 to 9% increase in a business's revenue.
When it comes to online ratings and reviews, everyone benefits. They have the ability to enhance merchant credibility, improve comparison shopping rankings, and raise conversion rates. They can increase customer engagement and monitor customer service efforts.
Always get permission before sending a review request. Ask at the peak of your customer’s happiness with your service. Let your customer know that you’re asking for a “favor”. Let your customer know how long this will take (3-5 seconds with Bizmonials). Let your customer know how you benefit from the review. Get your customer’s primary email address so if they rate you poorly you can contact them and fix any issues before they leave a negative review. Tell your customer how much their offering to write a review means to your business and you as a business owner. Finally, tell them that you’re looking forward to reading their positive review.
- Increased Trust and Transparency with your business.
- Social Proof for other potential customers.
- Increased Online Awareness and Local SEO.
- Better Customer Insights and Feedback for you about what is happening within your business.
The short answer is yes, Google Reviews do help improve search rankings and overall SEO efforts. While there are a lot of factors involved in search rankings, online customer reviews can be a strong signal to search engines that communicates trustworthiness and authority.
Use a system like Bizmonials, so you can invite your customers or clients directly after their experience with your company so they can give you a positive review on Google. People are more likely to leave a review if they know you respond to reviews your business receives. You can also use a product like Bizmonials to generate more positive reviews and increase your Google star rating in without any additional extra work.
We work with local business owners and local chamber of commerce to help them build their businesses and memberships. Let us help, contact us today.
837 Kaylee Circle
Murfreesboro, TN 37128
Text or Call Us